Depending on their situation, we may spend most of the time talking about how they can meet basic needs like food and shelter or we may spend most of the time talking about how to apply to college and what they can expect when they get there.
I ask them questions and I listen. I look them in the eyes and I see them, I hear them. And then I find specific answers for them. How to get a birth certificate from Nebraska. The address and phone number for a particular drug rehab program in southern Utah. The requirements for a degree in illustration. Anything I can do to help them hit the ground running and deal with obstacles in their path.
Sometimes I am hopeful for them. Sometimes I'm not too hopeful, but I find ways to give them honest encouragement.
Today I conducted my 50th one-on-one. I also got completely caught up on my request queue for the very first time since I started. Before I left for the afternoon, I checked the computer and discovered two more requests.
I'm glad. I'd rather not be caught up for very long. I really like what I do.
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